James Monroe

　　11 Crestwood Plaza

　　ST. Louis, MO 63126

　　Telephone No: 314-608-1120

　　Email id: monroejames@rediffmail.com

　　Skills and Knowledge

　　Conversant with all the technicalities, legal regulations, and standard operating practices employed by standard banks while dealing with customers

　　Excellent interpersonal and communication skills with good ability to understand the requirements of the customer and provide appropriate counsel

　　Experienced in dealing with all kinds of the customers

　　Able to identify the right candidate for the right position while interviewing them

　　Fine time management and team management skills

　　QUALIFICATIONS

　　Outstanding communication, presentation, and sales skills

　　Strong ability in personnel interviewing, training, and motivating Skilled in organization and office procedures

　　Ability to achieve immediate and long-term goals and meet operational deadlines

　　EXPERIENCE

　　Vice President with the Residential and Commercial Real Estate Development Section of Caesar Development Bank, St. Louis, Missouri from 2001 till date, where I efficiently handle the following responsibilities:

　　Planned successful marketing and advertising strategies targeting and developing new accounts, bringing more businesses and greater economic support to the city

　　Expanded customer base through a variety of effective sales techniques

　　Delivered convincing oral sales presentations to upper management of major companies

　　Effectively coordinated the hiring of subcontractors and monitored their performance

　　Consumer Banking Manager with the Regal Bank, St. Louis, Missouri from 1997 -2001, where I was promoted three times in four years and where I handled the following responsibilities:

　　Interviewed, trained, supervised, and evaluated up to 22 employees

　　Identified and resolved conflicts between public and bank, employees and management, clarifying work relationships and alleviating communication problems

　　As Secretary to Board of Directors attended monthly board meetings, took minutes, and handled all Board correspondence and directives

　　Initiated promotion of bank products utilizing various marketing and advertising methods

　　Other positions held: K-Mart, St. Louis, Missouri: Hired as Sales Clerk and promoted to Department Manager. Another Bank, St. Louis, Missouri: Hired as Window Teller and promoted to Vault Teller.

　　EDUCATION

　　St. Louis Business And Careers Institute, St. Louis, Missouri

　　Office Management Courses, XXXX-XXXX

　　Banking Courses, Seminars, Workshops American Institute of Banking Introduction to Supervision Commercial Loans Principles of Banking

　　First of America Corporation Building Retail Business Managing Retail Business Quality Service University

　　Other seminars and training classes on various banking issues

　　COMMUNITY INVOLVEMENT

　　Alpha Alpha Alpha Charitable Sorority, Past President, Vice President, and Secretary

　　Business Education Association, member American Business Club (AMBUCS), Sergeant-at-Arms, Past Secretary